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What should the complaint say

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As well as your name, address and contact details, your complaint should include the following:

  • What happened
  • When it happened
  • Where it happened
  • Who was involved
  • What was said or done
  • Whether there were any witnesses other than yourself and the police officer(s) or staff member(s)
  • Where the witnesses can be contacted, if known
  • Details of any damage or injury that occurred
  • What evidence is available (eg medical evidence, photographs)
  • If you know it, the custody, crime or incident number
  • If you know it, the name and/or collar number of the officer(s) and/or a description


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